CONNECTIT READ ME contains notes users should be aware of before installing
or upgrading the ConnectIt software.

CURRENT VERSION: 12.54.0.0
RELEASED: 20th Jun 2025



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KNOWN ISSUES

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UPGRADES

Depending on the permission set for the User installing when the previous
version of ConnectIt was installed and new version is being installed,
then the 2 x XML files which make up the ConnectIt Configuration settings
may be removed as part of the upgrade.

We therefore strongly recommend that the 2 x XML files (cit_main.xml and
cit_docs.xml) are backed up prior to upgrading.

Please refer to the ConnectIt Software website Knowledgebase for further
information on copying the 2 x XML files:
http://www.connectit-software.co.uk/support/article.aspx?ID=347



DOCUMENT TRANSFER

If the Sage Sales Ledger Customer that ConnectIt is transferring a Sales
Order Document to is over their Credit Limit, then the ConnectIt User will
be prompted as to whether they want to continue. The message is one
returned from the Sage API which ConnectIt sees as an error and as such
the ConnectIt User will only have the option to click 'Ok' and not 'Yes'
or 'No' as they would if performing the same action within Sage 200.

When this occurs, ConnectIt does not create the Sales Order in Sage but
leaves a 'placeholder' record in the database which means the next time
the ConnectIt User tries to transfer a Document, then they are prompted
with a 'cannot insert duplicate key row in object' error.

Please refer to the following ConnectIt Knowledgebase article to resolve
this issue: http://www.connectit-software.co.uk/support/article.aspx?ID=312